The Tools and Techniques in Quality Planning, Control, Assurance and Control Abstract Consistency refers to the goal of quality control when creating products, providing services, and achieving results. This whitepaper will give you a brief overview about the tools and techniques needed to quality plan and ensure quality. Find out which resources are available to help you evaluate programs and prioritize goals or identify problem areas. This white paper showcases Kaoru Ishikawa’s seven quality tools. These include flowcharts, histograms, and cause-and-effect diagrams. Sample Modern project management and Quality Management are complementary. Both emphasize customer satisfaction. Quality is the key to customer satisfaction. Quality management is about ensuring that a project achieves its original purpose. Quality management must be able meet all stakeholders’ needs. Quality management for projects does not mean meeting or exceeding requirements. The PMBOK(r) defines quality as “the degree to which a set of inherent characteristics meets requirements.” The project manager and the project management team have a special responsibility to balance quality and grade (a type or rank assigned products and services that have the exact same functional purpose but with different technical characteristics). This ensures that quality standards are met. Although it is possible to produce products of poor quality, it is unacceptable. At the beginning of a project, all stakeholders are involved in determining requirements. These requirements form the basis of the project’s work. The job of the project manager is to ensure that the work is completed within the agreed timeframe. Quality does not imply giving customers extras. These perceptions are often incorrect. These extras can increase time and costs, but they don’t always result in increased customer satisfaction. Project quality management involves three major processes: Quality planning: Identifying and implementing the quality standards and requirements for both the project and the product. Quality assurance: This is the process of ensuring that the project meets the required quality standards by reviewing the quality requirements and evaluating the quality control results. Quality control: Recording and monitoring quality activities to assess performance and make suggestions for improvement. Download

Format: PDF Total Pages: 12

Global Knowledge Abstract This whitepaper discusses the Global Knowledge Skills Development Index ™ and how it can help IT professionals to identify the most critical skill gaps, select the right training and finally eliminate them. Two contradictory trends are evident in our data. Two contradictory trends are evident in our data. IT professionals are now more skilled than ever, and there is a greater need to fill skills gaps. This begs the question: Is there a correct way to train? The Global Knowledge IT Skills and Salary Report is now in its fifth consecutive year. It is the largest annual survey of IT professionals around the world. This report has collected data on more than 190,000. IT professionals since 2006. It examines the most pressing IT topics including top-paying jobs and certifications. It also provides job satisfaction. The report 2021 highlights two key data points. First, 85% of respondents said they had received training in the last year. Second, 76% of IT decision-makers believe that their teams lack the required skills. It is assumed that increasing training will lead to a decrease of skills gaps. This is not true. This inverse correlation can be attributed to two main reasons. Technology evolution Approach to training Products are adopted faster than the training. The problem might not be in the training but rather in the lack of skills to keep up with new tech. Sometimes the problem lies in the training. It does not meet the requirements of the skills. The wrong kind of training is being used by professionals. Although it is possible to mow your lawn using a pair of scissors or a pair of scissors, it is not a good way to spend your time. The Global Knowledge Skills Development Index ™, is here to help. This tool answers the critical question all IT professionals face: What type of training do I need? Download

Total Pages: 16